At Ryan Dapper, we want you to be completely satisfied with your fashion and apparel purchase. Please review our return and refund policy carefully.
Returns
- You may request a return within 7 calendar days from the date of delivery.
- To be eligible for a return, the item must be unused, in the same condition as received, and in its original packaging with all tags intact.
- Returns are accepted only for products that are defective, damaged during delivery, or incorrectly shipped.
How to Initiate a Return
- To start a return, please contact us within 7 days of receiving your order at [email protected] with your order details and reason for return.
- Our customer support team will guide you through the return process.
Refunds
- Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
- If approved, refunds will be processed within 14 business days via the original payment method.
Non-Returnable Items
- Items that are worn, washed, or altered after delivery are not eligible for returns or refunds.
- Sale or clearance items may be final sale and not eligible for return unless defective.
Shipping Costs
- Return shipping costs will be the responsibility of the customer unless the return is due to our error (wrong or defective item).
Contact Us
If you have any questions about our return or refund policy, please contact us at [email protected].